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It won`t let me call out or send texts. Caption comes up "emergency only" or "service unavailable".

I`m a disabled vet with neither a car or a driver`s license. My phone is my lifeline. I need to get this problem solved as soon as possible. Calling safelink on a friend`s phone only got me recording after recording after recording.

I need to speak to a real human being but apparently safelink does not employ any! I have over 300 minutes and 646 service days left but it does me no good.

Does anyone know of a way to contact a real person at safelink? The website is USELESS!!!!!

Product or Service Mentioned: Safelink Wireless Phone Service.

Reason of review: Not as described.

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Hi. I am Matt and I work with SafeLink.

Let me help you get this resolved.

Send me an email at and we will resolve your problem right away.

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