Havent added my minutes. When I contacted safelink I was asked to hold while they checked my files this went on for 35to40 minutes.
Then was told to keep my phone in for 24 hours to allow update. I did what she asked and still no minutes. And since this service isnt working I was forced to pay my metro account just so I could call safelink and get the run around once again from safelink customer service.
Laat month i was assured that I would not have to call everymonth to get minutes added. Ya right
Product or Service Mentioned: Safelink Wireless Phone Plan.
Reason of review: Poor customer service.