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Phone reported lost on October 8, 2105 Customer Service Representative reported phone would be delivered in 7 days. Today is October 29,2015 Customer Service representatives have reported that the phone will not be shipped as warehouse has none to ship.

Customer service made guarantees everytime they where contacted that the phone was on its way. 15 calls where made to customer service # 1-800-378-1684. Today when customer service was contacted once again they reported 7 to 10 days. I called back again to make sure it was shipped and then i was told they have none to ship.

what a run around still with no phone!

or arrival date!! Tracking # 1122432099

Reason of review: Order processing issue.

Preferred solution: Let the company propose a solution.

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MattSL
#1056014

Hi. I’m Matt from SafeLink Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to SL.CorpResolutionTeam@safelink.com.

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