They are a government program which does not work. I have a NUN (sister) of the church who was approved for a phone and now she must reapply and because she lives in a convent, which safelink calls a business she cannot get her phone hook up again. I cannot get a phone number for the corporation

and speak to someone who speaks and understands ENGLISH.. This is am program given by our american government and I cannot get and ENGLISH SPEAKING PERSON!!!! WHY????

Someone help????????Please!! I would appreciate the CEO of this company call me back or email.

Product or Service Mentioned: Safelink Wireless Phone Service.

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Mentor-On-The-Lake, Ohio, United States #725569

I meet all requirements needed & have had a safelink service in the past. When my annual verification was sent, i forgot to send my HEAP letter...in APRIL

DID THEY NOTIFY ME? NO!!! After months of BS I FAXED What the needed...

GUESS.....THE LOST MY INFORMATION & now want me to resend!!!!

Wasn't this set up for people who meet criteria..the disabled?

ANYONE with a diminished mental capacity, OR THE ELDERLY WOULD NEVER

BE ABLE to navigate this system. I am SURE MR OBAMA DID NOT INTEND for those in need to have such a horrific experience. I am also sure ANY OF THE MAJOR CELL COMPANIES would gladly take this contract & DO IT PROPERLY!!!

AND...why, if this is for AMERICANS...WHY DON'T AMERICANS

WHO SPEAK INELIGIBLE ENGLISH aren't the ones we have to speak too????

SAFELINK (you fill in the negative adjectives!!!)


Sorry I must have pasted only the address...here is the address and telephone number:

TracFone Wireless, Inc.

9700 Northwest 112th Avenue

Miami, FL 33178

(800) 876-5753

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