Product: Safelink Wireless Account Clear all filters (24 of 24 reviews match)
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1.3
Details
I am a heart patient who has had service up until this morning! I submitted all documents and spoke to a Manager who assured me that my phone service would be turned on after they were approved.. they were all approved!! and I still have to wait 7-10 days for services...
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Review
#1695783 Review #1695783 is a subjective opinion of poster.
Product
Safelink Wireless Account
Cons
  • Everything so far
Reason of review
Bad quality
Loss
$500000
Preferred solution
START MY SERVICES
Tags
  • Safelink Bad Customer Service

Safelink Wireless - I RE-APPLY FOR CONTINUE SERVICE ON 7/2019,YET WHEN I CALL TODAY TO TO CUTOMERVSERVICES ENGLISH/SPANISH BOTH SAID THAT MY SEDUE TO INACTIVITY? ES WERE CANCEL

1.5
Details
yes I would like to make a complaint. against. SafeLink Wireless because when I reapply in July 2019 I was told I was eligible. for a whole year. de cobre 29 when I call to continue activity on my account. they said that my account was canceled since October 7th. 2019. and I had to met or reapply. Ford continued service. my question is why. do they cancel my. membership board. since I called him and reapply in July 2019. nobody will give me a straight explanation have a good day.
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Review
#1693866 Review #1693866 is a subjective opinion of poster.
Product
Safelink Wireless Account
Reason of review
Poor customer service
Preferred solution
TO FULL USE OF BE REISTATED WITH FULL USE OF MY CELL PHONE S INTERRUOPTION?ERVICE WITH ANY
The numbers are sticking,the key pad keeps going back home.please help.
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3 comments
Kee
#1646609

I used to have safe Link wireless and I'm looking forward to having you back as my phone company

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Review
#1468817 Review #1468817 is a subjective opinion of poster.
Product
Safelink Wireless Account
I received 500 free minutes a month here in Florida. I liked the phone a lot, used it every day just about. I am homebound, so the phone was all I had. Here in Florida, we had an earthquake on October 10th, 2018. I lost the place I lived in, it was destroyed, I had to...
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1 comment
Tayelor
#1691330

Hi, SolidSriLankanElephant503. I'm Alex from SafeLink Wireless.

We would like to apologize for any inconvenience that our service has caused you. To help us serve you better in the future, please feel free to chat with us at http://bit.ly/2qdrKHH or call 1-800-867-7183. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.

Review
#1414255 Review #1414255 is a subjective opinion of poster.
Product
Safelink Wireless Account
Reason of review
I need my phone service back
2.9
Details
After supposedly recertifying 3 months in a row over the phone, my service was suspended.They claim 2 people in house had service. When I started using that address I spoke to customer srvc explaining I was homeless & this was a mailing address only because I knew it...
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1 comment
Anonymous
#1496411

Worst company that I have ever .dealt with. The phone system is way below standards.

Review
#1187913 Review #1187913 is a subjective opinion of poster.
Product
Safelink Wireless Account
Reason of review
Return, Exchange or Cancellation Policy
1.0
Details
I have been trying to re-verify my SafeLink account since November 2017, after 6 letters and a multitude of texts from SafeLink reminding me to do so.The latest text, January 6, 2018, claims I have just 60 days to re-verify. Neither of the problems below has ever...
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2 comments
Anonymous
#1524149

My Phone Turned off

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Review
#1167099 Review #1167099 is a subjective opinion of poster.
Product
Safelink Wireless Account
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
1.0
Details
I called the #listed on the web site and the guy (if I understood him correctly) said that my acct.has been cancelled because of something I did on line when I tried to recertify my acct.! #1 I need to recertify and I need a new phone. the phone that I got when I...
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22 comments
Stephano
#1758341

I don't currently have a phone number so I can't recertify for a new phone that is broken

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Review
#1164938 Review #1164938 is a subjective opinion of poster.
Product
Safelink Wireless Account
Cons
  • Need to speak english
Reason of review
Poor customer service
Preferred solution
need a CSR that speaks english please!
1.6
Details
Safelink Wireless - Failed recertication
I recertified my 76 year old moms phone 7 months ago.Her phone got turned off and cancelled her plan. I have proof that the recertification was complete. I have also logged into her account here and it shows we still have 4 months before we have to recert again. They...
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2 comments
Anonymous
#1648705

Mine was cancelled too and now my phone is off cause of SafeLink

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Review
#1143416 Review #1143416 is a subjective opinion of poster.
Product
Safelink Wireless Account
Cons
  • Implied that i was lying when i have my proof arrogant employees
Reason of review
failed recertification
Preferred solution
Deliver product or service ordered
Tags
  • incompetent customer service reps

Safelink Wireless - Doesn't Make Any Since

I Haven't Received My Monthly In 3 Months What's Going On???
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Review
#1140546 Review #1140546 is a subjective opinion of poster.
Product
Safelink Wireless Account

Contact Safelink Wireless Customer Service

Website:
www.safelinkwireless.com
Mailing Address:
PO Box 220009
Milwaukie, Oregon 97269-0009
United States
Phone:
(800) 378-1684
All Safelink Wireless Contacts

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Safelink Wireless reviews
Some one chsngef my number loged in too my account i dont know anything about my accout now all i have is my phone number they bgangef it from saftylinl to tracphone and tracphone 611 do not witk abiut 2hours ago my numbet wsd 619,2434382 i need it chaged back my new...
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1 comment
Verena
#1386911

Hi. I’m Matt from SafeLink Wireless.

I'm sorry for the inconvenience that you have experienced We can surely help you in retrieving that phone number. To resolve the problem, please send us an email with your account information to tracfone@fb-tracfone.com.

Review
#1124857 Review #1124857 is a subjective opinion of poster.
Product
Safelink Wireless Account