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I have had my phone for more than a month but cannot get it activated. Numerous phone calls and people who barely speak English asking for my personal information telling me they've completed the activation process just to discover they haven't.

The last phone call i made to them i was told it had been deactivated because of non use. How can something never activated be deactivated for non use!

Product or Service Mentioned: Safelink Wireless Cell Phone Activation.

Reason of review: Order processing issue.

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Hi. I’m Matt from SafeLink Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to

For your convenience, you may contact one of our customer care representatives at 1-800-378-1684. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

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