Manufacturer: Safelink Wireless Category: Replacement Clear all filters (28 of 28 reviews match)
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I recently got out of the hospital and called to see why i didnt receive a replacement phone like i was told as it was stolen in the hospital.I told the rep all my info and was told i had to reapply so i did then was told that id be sent a paper i had to sign but that...
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MattSL
MattSL

Hi. I’m Matt from SafeLink Wireless. We're sorry for the inconvenience that you have experienced. Let us help you in resolving that issue. Please send us an email with your ac...

1.0
Product
Safelink Wireless Cell Phone Replacement
#1102094
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I lost my phone and I informed Safe Link about it.I was told to mail in the old phone to receive a new one but how is that possible when I don't have it? i also just received a new SIM but no phone? So I called them & I was on the phone with them for over an hour...
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MattSL
MattSL

Hi. I’m Matt from SafeLink Wireless. We're sorry for the inconvenience that you have experienced. Let us help you in resolving that issue. Please send us an email with your ac...

3.1
Product
Safelink Wireless Cell Phone Replacement
I liked
  • Phones and service
I didn't like
  • Customer service
#1100415
Reply to reviews
I have previously complained regarding a replacement phone , today I am livid!I called to ask for replacement phone two weeks ago, at that time after several switches to someone else I was told that I would be receiving my replacement on that up coming Tuesday that has...
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MattSL
MattSL

Hi. I'm Matt from SafeLink Wireless.I'm sorry for the inconvenience that you have experienced.Let me help you in resolving that issue.Please send us an email with your account...

Product
Safelink Wireless Cell Phone Replacement
#1093987
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Safelink Wireless - Unreliable phones. Reps no help.

#1097774
1.0
Details
Initially called about the service in May. Phone worked when it wanted to. Called in July. Told replacement phone would be sent. Received phone. Ok for a day or so. Called in August. Told a better phone or digital phone would be sent. Sept. 6, received Sim card ? Help!!! Not eligible for a WORKING phone ? Reps sound like they all read the same answers for whatever you ask or say.
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Price Affordability
Value for money

Safelink Wireless - Broken phone

#1076274
It fell out of my hand and hit the ground saturday night yes and was put on hold
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Safelink Wireless - Lost my goverment phone

#1062169
Need to replace my goverment phone my cell number is 269 6053635 i lost my phone my name is frank sicurello
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Safelink Wireless Cell Phone Replacement Review

#979018
I will never reccommend nobody to safelink i had been with you guys for 6years never ever got a replacement phone and when my phone was stolen i couldnt even get another phone safelink is a very sorry company and ill never use your poor service ever again Thanks but No Thanks Deborah Hall unsatisfied company
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I had safe link California I had a phone that they provided I did a hard reset and forgot my google screen name I signed in with so I purchased a phone from Trac done to find out that it was not compatible.So I then ordered a Net 10 phone received it and had it up and...
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MattSL
MattSL

Hi. I'm Matt from SafeLink Wireless.I'm sorry for the inconvenience that you have experienced. Let me help you in resolving that issue. Please send us an email with your accou...

1.1
Product
Safelink Wireless Cell Phone Replacement
#1092362
Reply to reviews
my phone was stolen and i cant afford to buy another one at this time and i really need aphone .are can my service be switch to a cool pad thats the only etxra phone i have right now ? please allow me to recive one more new phone . i been serching for my phone for...
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MattSL
MattSL

Hi. I'm Matt from SafeLink Wireless.I'm sorry for the inconvenience that you have experienced.Let me help you in resolving this issue.Please send us an email with your account...

Product
Safelink Wireless Cell Phone Replacement
I liked
  • Its been good so far
  • To free phomne
I didn't like
  • Phone was stolen
#1073827
Reply to reviews
July 5 spoke to Antonio and he sent a replacement with 10 min.for activating and I'd get my July minutes back since he had to deactivate my phone. July 12, talked to 3 different reps for over 1 hr and 30 min. Was told I will not get my July mins back. I explained I...
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MattSL
MattSL

Hi. I'm Matt from SafeLink Wireless.I'm sorry for the inconvenience that you have experienced.Let me help you in resolving this issue.Please send us an email with your account...

2.7
Product
Safelink Wireless Cell Phone Replacement
#1073323
Reply to reviews
Why is it so hard to get a replacement phone i mean seriously!?!?!?!?!?And when you call the 1800 number all you get is rude and *** people man the nerve of some people and companys. I get a free phone and cant get a replasment. Im on a very limited money and cant get...
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MattSL
MattSL

Hi. I'm Matt from SafeLink Wireless.I'm sorry for the inconvenience that you have experienced. Let me help you in resolving this issue.Please send us an email with your accoun...

1.0
Product
Safelink Wireless Cell Phone Replacement
I liked
  • Phone for emergencies
  • Phone and free service
  • Complaint is about safelink wireless
I didn't like
  • Hours with customer service
  • Unresolved issues
  • Lack of understanding the problems
#1072946
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Called to request a battery replacement...they could not replace the battery, sent a new/old phone instead, could not get it to work.. after many phone calls and much frustration, after being hung up on several times, was told would need a new sim card, after a month...
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MattSL
MattSL

Hi. I’m Matt from SafeLink Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent. Fo...

1.2
Product
Safelink Wireless Cell Phone Replacement
I liked
  • Not a darn thing
#1059121
Reply to reviews
My screen on my phone went out on me.I've had this old safelink phone for 3 years. So I call and tell safelink my issue and they say I can't get a replacement phone. I've never had one with them. They say my only option is to buy one. Well I would but I can't afford...
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MattSL
MattSL

Hi. I’m Matt from SafeLink Wireless. We’re sorry for the trouble this has caused you. Let us further check your account. For further assistance, please click on this link http...

1.3
Product
Safelink Wireless Cell Phone Replacement
#1053212
Reply to reviews
I LOST MY PHONE WHICH WAS MY ONLY WAY OF CONTACT FOR ANYONE, I LOST MY JOB SO WAS LOOKING FOR WORK AND THAT WAS MY MEANS OF CONTACT, I WAS MOVING DUE TO LOSING MY HOME AND MY PHONE WAS LOST IN TEH PROCESS, AFTER LOOKING FOR IT FOR DAYS I DECIDED TO CALL IN TO GET A...
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Anonymous
paul

I cant even add min

MattSL
MattSL

Hi.I’m Matt from SafeLink Wireless.We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent.For y...

1.0
Product
Safelink Wireless Cell Phone Replacement
#1046609
Reply to reviews