Safelink Wireless Cell Phone Replacement Reviews

2.0
(4 reviews)
Advertised vs Delivered
Price Affordability
Value for money
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I am 77 and like other seniors depend on this phone when I am away from home....Any suggestions??? I have made several attempts to speak with a Safe link representative..Some have referred me to someone else...others have told me they don't replace phones..others have just been rude..ie go buy a phone. I have tried to get another cell phone..but the system says I already have a cell phone..It is very confusing..I just want to have a...
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2.4
I liked
  • Phone and free service
  • Phone
I didn't like
  • Poor customer service and being lied to
#949200
after the crapper phone died of 1.5 years,denied replacement.the best part was went to dollar general.$10.00 for a smart phone. went on the net. worst parts typed in all the data,had to repeat the answers. did get it working. Ilike and dislike the company but I guess things happen.The way the phones are cheap these days you would think they would invest on phones like the one i bought.even comes with a free gps. with technology advancing,some...
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Their phone quit working.Called service and they said they would send me a phone with 10 working days. Never got phone. Called back and phone wasn't shipped because some *** forgot to check a box. Also, you can keep your same number when they send you a phone. My understanding they don't even replace their *** phones anymore and now I have to go buy one because this new phone is a piece of ***, too !!!! Go figure , huh? Great service they are...
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They are a rip off i waited over 3months still havent recieve my phone or any kind of paper work stating its on the way. When i call they said it's in transit for the pass two months. Now i go n check on the progress and they cancelled my contract before i could even recieve a phone RIP OFF they just collected my information n ran with it
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I just tried to get a replacement phone and was told they do not do replacement phones.Said that i would have to buy another phone for them to transfer the services to. They transferred me to several different people when i asked when did that policy become effective and was that information on the website for customers to see. I was told by someone who said he was the mgr that the policy was implemented just this month due to an email that went...
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Safelink Wireless Lg Phone And Wireless Service Review
Safelink Wireless Lg Phone And Wireless Service Review
Safelink Wireless Telecommunications review 164964 i spoke with 4 difeerent people about my phone today.The top of the screen is almost unreadiable also the ringer and sound cuts in and out when it wants to. I called to get a replacement phone and was told that i couldnt recive one because they no longer replace lost or stolen phones. My phone is defective because of nothing i did to it. It is not water damaged either. The reps had me remove...
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Safelink Wireless Cell Phone Replacement Review from Philadelphia, Pennsylvania
i spoke with 4 difeerent people about my phone today.The top of the screen is almost unreadiable also the ringer and sound cuts in and out when it wants to. I called to get a replacement phone and was told that i couldnt recive one because they no longer replace lost or stolen phones. My phone is defective because of nothing i did to it. It is not water damaged either. The reps had me remove the battery and hy noted that there is no water...
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I have been waitng on a replacement phone fone for over a month getting nothing but the run arounds
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