Manufacturer: Safelink Wireless Category: Replacement Clear all filters (23 of 23 reviews match)
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my phone was stolen and i cant afford to buy another one at this time and i really need aphone .are can my service be switch to a cool pad thats the only etxra phone i have right now ? please allow me to recive one more new phone . i been serching for my phone for...
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MattSL
MattSL

Hi. I'm Matt from SafeLink Wireless.I'm sorry for the inconvenience that you have experienced.Let me help you in resolving this issue.Please send us an email with your account...

Product
Safelink Wireless Cell Phone Replacement
I liked
  • Its been good so far
  • To free phomne
I didn't like
  • Phone was stolen
#1073827
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July 5 spoke to Antonio and he sent a replacement with 10 min.for activating and I'd get my July minutes back since he had to deactivate my phone. July 12, talked to 3 different reps for over 1 hr and 30 min. Was told I will not get my July mins back. I explained I...
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MattSL
MattSL

Hi. I'm Matt from SafeLink Wireless.I'm sorry for the inconvenience that you have experienced.Let me help you in resolving this issue.Please send us an email with your account...

2.7
Product
Safelink Wireless Cell Phone Replacement
#1073323
Reply to reviews
Why is it so hard to get a replacement phone i mean seriously!?!?!?!?!?And when you call the 1800 number all you get is rude and *** people man the nerve of some people and companys. I get a free phone and cant get a replasment. Im on a very limited money and cant get...
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MattSL
MattSL

Hi. I'm Matt from SafeLink Wireless.I'm sorry for the inconvenience that you have experienced. Let me help you in resolving this issue.Please send us an email with your accoun...

1.0
Product
Safelink Wireless Cell Phone Replacement
I liked
  • Complaint is about safelink wireless
  • Phone and free service
  • Phone for emergencies
I didn't like
  • Hours with customer service
  • Lack of understanding the problems
  • Unresolved issues
#1072946
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Safelink Wireless - Broken phone

#1076274
It fell out of my hand and hit the ground saturday night yes and was put on hold
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Safelink Wireless - Lost my goverment phone

#1062169
Need to replace my goverment phone my cell number is 269 6053635 i lost my phone my name is frank sicurello
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Safelink Wireless Cell Phone Replacement Review

#979018
I will never reccommend nobody to safelink i had been with you guys for 6years never ever got a replacement phone and when my phone was stolen i couldnt even get another phone safelink is a very sorry company and ill never use your poor service ever again Thanks but No Thanks Deborah Hall unsatisfied company
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Called to request a battery replacement...they could not replace the battery, sent a new/old phone instead, could not get it to work.. after many phone calls and much frustration, after being hung up on several times, was told would need a new sim card, after a month...
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MattSL
MattSL

Hi. I’m Matt from SafeLink Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent. Fo...

1.2
Product
Safelink Wireless Cell Phone Replacement
I liked
  • Not a darn thing
#1059121
Reply to reviews
My screen on my phone went out on me.I've had this old safelink phone for 3 years. So I call and tell safelink my issue and they say I can't get a replacement phone. I've never had one with them. They say my only option is to buy one. Well I would but I can't afford...
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MattSL
MattSL

Hi. I’m Matt from SafeLink Wireless. We’re sorry for the trouble this has caused you. Let us further check your account. For further assistance, please click on this link http...

1.3
Product
Safelink Wireless Cell Phone Replacement
#1053212
Reply to reviews
I LOST MY PHONE WHICH WAS MY ONLY WAY OF CONTACT FOR ANYONE, I LOST MY JOB SO WAS LOOKING FOR WORK AND THAT WAS MY MEANS OF CONTACT, I WAS MOVING DUE TO LOSING MY HOME AND MY PHONE WAS LOST IN TEH PROCESS, AFTER LOOKING FOR IT FOR DAYS I DECIDED TO CALL IN TO GET A...
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Anonymous
paul

I cant even add min

MattSL
MattSL

Hi.I’m Matt from SafeLink Wireless.We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent.For y...

1.0
Product
Safelink Wireless Cell Phone Replacement
#1046609
Reply to reviews
Tried to call i was on hold for at least 30mins & then got dis connected
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MattSL
MattSL

Hi. I’m Matt from SafeLink Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent. Fo...

5.0
Product
Safelink Wireless Cell Phone Replacement
#1005021
Reply to reviews
phone went dead called up safelink a long wait.would'nt send me a replacement ?bought a replacement getting the run around tracfone sent me 2 different sim cards neither worked.waiting for the 3rd sim card they tell me it will work.how can they be so sure.as i've been...
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CeCe2013
CeCe2013

SafeLink sent me a cell phone in a timely manner, and now I know why they give them away for free.It's because they couldn't sell them for $1.00.The sound quality is horrible,...

MattSL
MattSL

Hi. I’m Matt from SafeLink Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent.

3.1
Product
Safelink Wireless Cell Phone Replacement
I liked
  • If i can get safelink ok
I didn't like
  • Put on hold 40 minutes transferred over and over
  • Waiting time on phone
#1004372
Reply to reviews
Trac phone was working fine,then suddenly no service with phone.I called customer service. They tried to solve problem but couldn't. they finally admitted that there was no signal for the phone that Safelink sent me for free. I asked,since that phone is no longer...
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Anonymous
Anonymous

I have no setvice. Two hours doesn't matter where I am.

MattSL
MattSL

Hi. I’m Matt from SafeLink Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent.

2.7
Product
Safelink Wireless Cell Phone Replacement
I liked
  • Having the phone and
I didn't like
  • Very poor customer service
#999794
Reply to reviews
We are SO GRATEFUL for the cell phone program. We havebeen with this same company for about 13 or so years. In all that time, I only experienced minor problems that thie company always resolved. We had the original phone they sent us that whole time until we lot it or...
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Anonymous
Anonymous

Go online to Access Wireless where you will find a phone # to call and transfer your service. I started with SafeLink, then used Assurance Wireless and finally, Access Wireles...

MattSL
MattSL

Hi. I’m Matt from SafeLink Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to SL.CorpResolutionTeam@safeli...

2.6
Product
Safelink Wireless Cell Phone Replacement
#976841
Reply to reviews