Manufacturer: Safelink Wireless Category: Replacement Clear all filters (16 of 16 reviews match)
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I LOST MY PHONE WHICH WAS MY ONLY WAY OF CONTACT FOR ANYONE, I LOST MY JOB SO WAS LOOKING FOR WORK AND THAT WAS MY MEANS OF CONTACT, I WAS MOVING DUE TO LOSING MY HOME AND MY PHONE WAS LOST IN TEH PROCESS, AFTER LOOKING FOR IT FOR DAYS I DECIDED TO CALL IN TO GET A...
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Anonymous
paul

I cant even add min

MattSL
MattSL

Hi.I’m Matt from SafeLink Wireless.We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent.For y...

1.0
Product
Safelink Wireless Cell Phone Replacement
I liked
  • Nothing
I didn't like
  • Everything
#1046609
Reply to reviews
Tried to call i was on hold for at least 30mins & then got dis connected
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MattSL
MattSL

Hi. I’m Matt from SafeLink Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent. Fo...

5.0
Product
Safelink Wireless Cell Phone Replacement
#1005021
Reply to reviews
phone went dead called up safelink a long wait.would'nt send me a replacement ?bought a replacement getting the run around tracfone sent me 2 different sim cards neither worked.waiting for the 3rd sim card they tell me it will work.how can they be so sure.as i've been...
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CeCe2013
CeCe2013

SafeLink sent me a cell phone in a timely manner, and now I know why they give them away for free.It's because they couldn't sell them for $1.00.The sound quality is horrible,...

MattSL
MattSL

Hi. I’m Matt from SafeLink Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent.

3.1
Product
Safelink Wireless Cell Phone Replacement
I liked
  • If i can get safelink ok
I didn't like
  • Waiting time on phone
  • Put on hold 40 minutes transferred over and over
#1004372
Reply to reviews

Safelink Wireless Cell Phone Replacement Review

#979018
I will never reccommend nobody to safelink i had been with you guys for 6years never ever got a replacement phone and when my phone was stolen i couldnt even get another phone safelink is a very sorry company and ill never use your poor service ever again Thanks but No Thanks Deborah Hall unsatisfied company
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Trac phone was working fine,then suddenly no service with phone.I called customer service. They tried to solve problem but couldn't. they finally admitted that there was no signal for the phone that Safelink sent me for free. I asked,since that phone is no longer...
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MattSL
MattSL

Hi. I’m Matt from SafeLink Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent.

2.7
Product
Safelink Wireless Cell Phone Replacement
I liked
  • Having the phone and
I didn't like
  • Very poor customer service
#999794
Reply to reviews
We are SO GRATEFUL for the cell phone program. We havebeen with this same company for about 13 or so years. In all that time, I only experienced minor problems that thie company always resolved. We had the original phone they sent us that whole time until we lot it or...
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Anonymous
Anonymous

Go online to Access Wireless where you will find a phone # to call and transfer your service. I started with SafeLink, then used Assurance Wireless and finally, Access Wireles...

MattSL
MattSL

Hi. I’m Matt from SafeLink Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to SL.CorpResolutionTeam@safeli...

2.6
Product
Safelink Wireless Cell Phone Replacement
#976841
Reply to reviews
Soneone stole my phine fron the park i need my phone for my disability family that is my only way of communication i hsve talked to people but they were rude and a lady actually hung up on me. I need my phone my enrollment id is 26984668 june regalado 75061 my numbet...
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MattSL
MattSL

Hi. I’m Matt from SafeLink Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to SL.CorpResolutionTeam@safeli...

3.2
Product
Safelink Wireless Cell Phone Replacement
#974617
Reply to reviews
others have told me they don't replace phones..others have just been rude..ie go buy a phone. I have tried to get another cell phone..but the system says I already have a cell phone..It is very confusing..I just want to have a replacement phone..Can someone please...
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2.4
Product
Safelink Wireless Cell Phone Replacement
I liked
  • Phone
  • Phone and free service
I didn't like
  • Poor customer service and being lied to
#949200
Reply to reviews
after the crapper phone died of 1.5 years,denied replacement.the best part was went to dollar general.$10.00 for a smart phone. went on the net. worst parts typed in all the data,had to repeat the answers. did get it working. Ilike and dislike the company but I guess...
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Product
Safelink Wireless Cell Phone Replacement
#945772
Reply to reviews
Their phone quit working.Called service and they said they would send me a phone with 10 working days. Never got phone. Called back and phone wasn't shipped because some *** forgot to check a box. Also, you can keep your same number when they send you a phone. My...
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MattSL
MattSL

Hi. I’m Matt from SafeLink Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/GPJn5a to chat with live agent. For your conv...

2.3
Product
Safelink Wireless Cell Phone Replacement
#945596
Reply to reviews
They are a rip off i waited over 3months still havent recieve my phone or any kind of paper work stating its on the way. When i call they said it's in transit for the pass two months. Now i go n check on the progress and they cancelled my contract before i could even...
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MattSL
MattSL

Hi. I’m Matt from SafeLink Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/GPJn5a to chat with live agent. For your conv...

Product
Safelink Wireless Cell Phone Replacement
#944708
Reply to reviews