Product: Safelink Wireless Customer Care Clear all filters (69 of 69 reviews match)
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I am dropping safe link as of right now, because I am sick and tired of calling and the phone diconts and I having other problems as well and I can not list them.You have put me through *** and back and to me it is not worth it any more, and I have tried very hard to...
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1.0
Product
Safelink Wireless Customer Care
I liked
  • Having the phone and
I didn't like
  • Need to speak english
  • Super frustrating
  • No constant service
#1180865
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Jan 12 between 8:30-9pm call to recertify.The man I spoke with refuse to help me. He that not having my ID number was a personal problem. Then he started pushing button on the to keep from listening to me. He refuse to let me speak with his supervisor. He said he was...
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4.7
Product
Safelink Wireless Customer Care
#1167973
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I keep getting re-certification notices on my phone to call as soon as possible then am told I need to call back in a month or two, in the mean time I still keep getting them.I've also received two applications for re-certification that I've filled out and sent in. The...
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MattSL
MattSL

This is Matt from SafeLink Wireless. I see you need help with your concern. Please chat with us using this link http://bit.ly/2qdrKHH. For your convenience, our representative...

Product
Safelink Wireless Customer Care
#1165358
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Went on line to re certify the online re certification had the wrong birth date, I called SafeLink to get it fixed.The certification can't be verified when they have the wrong birth date. After several hours and several customer service agents, i was told she was...
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MattSL
MattSL

This is Matt from SafeLink Wireless. I see you need help with your phone. Please chat with us using this link http://bit.ly/2qdrKHH. For your convenience, our representatives ...

Product
Safelink Wireless Customer Care
#1160849
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A young man came to my apartment.He claimed to be from Safelink, he had a badge with picture. I live in a "secure" building so I believed he was who he said he was. He told me I qualified for a new smartphone and asked for my last four as he called safelink to place...
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MattSL
MattSL

This is Matt from SafeLink Wireless. I see you need help with your phone. Please chat with us using this link http://bit.ly/2qdrKHH. For your convenience, our representatives ...

Product
Safelink Wireless Customer Care
#1160512
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I put in application 3 weeks ago.Called to check status. #1 they said I didnt show proof of elegability. I sent copy of sec 8 housing, ssi, and va pension. They then said that i didnt sign it. I said why the *** didnt you say that in the beginning? I am 67 years old...
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MattSL
MattSL

Hi. I’m Matt from SafeLink Wireless. I'm sorry for the inconvenience that you've experienced. Let me help you in resolving that issue. Please send us an email with your accoun...

Product
Safelink Wireless Customer Care
#1147890
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Going tocallLegalaide today.They take our lifeline money I have sent recertification 3 x this year.they don't cate. We are disabled put the lifeline money back on our home phone. YALL stink and lie. 256-744-1242 JAN FLECKER HAVE NOT RECEIVED MINUTES IN 3 months,I have...
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MattSL
MattSL

Hi. I’m Matt from SafeLink Wireless. I'm sorry for the inconvenience that you've experienced. Let me help you in resolving that issue. To resolve the problem, please send us a...

Product
Safelink Wireless Customer Care
#1146633
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Safelink Wireless - Pissed and mortified with experience of customer service
Safelink Wireless - Pissed and mortified with experience of customer service
Safelink Wireless - Pissed and mortified with experience of customer service
Safelink Wireless - Pissed and mortified with experience of customer service
Safelink Wireless - Pissed and mortified with experience of customer service
On October 24, 2017, I reapplied for services with SafeLink.Since then, I uploaded in to their software system, texted to their system, and emailed to thwir system - 47 times, everything that they needed in order to provide me service but to no avail. I have agreed and...
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MattSL
MattSL

Hi. I’m Matt from SafeLink Wireless. I do apologize for the inconvenience that you've experienced. Let us further discuss and check your account to resolve that issue. To reso...

1.1
Product
Safelink Wireless Customer Care
#1138087
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Safelink Wireless - Terrible

Numerous of times, Customer Service sea departments all gave different stories on why or why not you are not eligible m, I mean we all have the same information. It's the worst thing I went through over summer, It's like the money or the phone is coming from their pocket an I don't appreciate h kw they lie, an disrespect a human being.
Product
Safelink Wireless Customer Care
#1136058
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What happen i started my applacation try to get a phone my name is robert s corn sr i live in moriches ny my my mailing adres is 6411 longtree lane moriches 11955 and the last two weeks i faxed the medcaid card along withe my driver lisenc and it past 14 day i was...
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MattSL
MattSL

Hi. I’m Matt from SafeLink Wireless. I'm sorry for the inconvenience that you have experienced. Let me help you in resolving that issue. To resolve the problem, please send us...

Product
Safelink Wireless Customer Care
#1114059
Reply to reviews