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3.3
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Advertised vs Delivered
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Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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1 comment

I got a email saying to call if my brother safelink not here.To call now if havent receive phone. The woman that handle the call was cold.

Kept me on phone. Told her i have confirmation number.Then i check email again. I told her i have enail from fedex. The phone ship.

Will be here tomorrow. She kept saying it not what i have here. I said i have tracking . She said again i told you 3 times.

I have sonething diffetebt. VERY HATEFUL.why didnt she just say if not here within few days. Call back? I ask her for her name.

Said it so fast. Igot what i could. Believe company need to train company better.

It silly to argue when i have the tracking. On what she has on her side.

Review about: Safelink Wireless Customer Care.

Reason of review: Poor customer service.

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MattSL
#1291051

Hi. I’m Matt from SafeLink Wireless.

We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent.

For your convenience, you may contact one of our customer care representatives at 1-800-378-1684. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

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