Billing Practices
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Product or Service Quality
1 comment

Can't get nobody to answer the phone at safelink

phone is not working too small to read the numbers

they're collecting the money from the government

they want you to have this phone but yet they won't answer their phone so I canceled the service would not recommend it to nobody customer care went down the drain

Product or Service Mentioned: Safelink Wireless Customer Care.

Reason of review: Poor customer service.

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Hi. I’m Matt from SafeLink Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to SL.CorpResolutionTeam@safelink.com.

For your convenience, you may contact one of our customer care representatives at 1-800-378-1684. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

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