My mother has enrolled 6 times thru them and they keep telling her that the application was canceled because they can't verify information, I have faxed, mailed my mother's personal informatjon dozens of times. Since February we have been dealing with this incompetent company that only hires people that can hardly speak english, need to hire people that can help, no one there knows what they're doing. I've asked many times to speak to a supervisor and can never get one, I've also asked to their information where I can file a formal complaint and they refuse to give it to me
This person wrote the review because of poor customer service of wireless service from Safelink Wireless. Reviewer claimed that he or she wants Safelink Wireless to have the product delivered.
The most disappointing in user's experience was customer service is a joke, bad experience, rude customer service and hours with customer service. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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