My mother has enrolled 6 times thru them and they keep telling her that the application was canceled because they can't verify information, I have faxed, mailed my mother's personal informatjon dozens of times. Since February we have been dealing with this incompetent company that only hires people that can hardly speak english, need to hire people that can help, no one there knows what they're doing. I've asked many times to speak to a supervisor and can never get one, I've also asked to their information where I can file a formal complaint and they refuse to give it to me
Reason of review: Poor customer service.
Preferred solution: Deliver product or service ordered.
I didn't like: Customer service is a joke, Bad experience, Rude customer service, Hours with customer service.