Safelink Wireless Mobile Phone Service Reviews

1.9
(10 reviews)
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Product or Service Quality
Warranty
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And again safe link after promising good service, I didn't have service on 19/28/16.I think enough is enough. They have government agreement,people with SSI getting free service. For r second time they cancelled my service. When I called them they confirmed that service cancelled. Please do something about them. And I didn't need there's sorry when they sending e-mails. My phone always open, I use at list short 10 phone calls a month, i never...
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1.0
I didn't like
  • No constant service
  • Rude customer service
  • Hours with customer service
#949760
I am having a problem with connecting.When I try to make a phone call it tells me I have no service. I look out my window and I see the wire is connected.Can you tell me what is happening?
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i have an ATT SAMSUNG GALAXY EXPRESS 3.I CALLED SAFELINK TO INQUIRY ABOUT INTERNET FOR MY PHONE. HE GAVE ME AN APP TO DOWNLOAD. AS OF THIS DAY I STILL DO NOT HAVE INTERNET SERVICE. CAN I PLEASE GET SOME INTERNET SERVICE. IM AM A TRANSFER FROM BUDGET. FIVE YEARS WITH THEM AND NEVER HAD A PROBLEM. EVER SINCE IVE BEEN WITH SAFELINK, MY PHONE GOES OFF EVERY MONTH FOR 4-5 DAYS AND CC DOES NOTHING BUT TRANSFER, TRANSFER, TRANSER. ONCE ON THE PHONE...
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I liked
  • Severly the worst government free service
I didn't like
  • Very poor customer service
I have free phone the phone was cut off.I have tried to get hold of someone to tell me why. All I get is I will get a letter so far none. I called their unlock phone told the man I need my phone turned on , he said your phone is already turned off none thing he could, I started to talk he hung up on me. So know I need a mailer to return phone. I am a disabled senior and low income I tried to call at on this phone but could not make a call.I can...
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1.0
I liked
  • Not a darn thing
#935684
Every month i have to call to get my minutes placed on my phone because the application Is not finnished and i had to do this every month for the past 4 or 5 months when will it be corrected i dont understand why this is happening to me every month. Then they connect me to someone else but i never get them and have to start over again please help me get this fixed so i want have to call you all every month please. Thank you and be Blessed
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Wonder why i have not recieved my 350 minutes? Idid not get them abd it us the 2nd of the month. Whats going on?
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SafeLink never gives any of its customers their minutes as 12AM on the first of the month like the bastards should.I am a *** diabetic and many times I am out of town and I need my 250 at exactly 12AM on the first of every single month because I have low blood sugar attacks all of the time and without my *** 250 minutes I could end up going into a coma from having those low blood sugar attacks and die from them. Just because SafeLink is a free...
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1.0
I liked
  • Not a darn thing
I didn't like
  • No continuous service
  • Customers can not say just what they feel
  • No constant service
#928861
I have SafeLink Wireless account and still have 328 unused minutes on my phone. However, about four days ago my phone stopped working. After sending the dialed number, I'm consistently receiving the message "Network Busy." I'm trying to contact the SafeLink Tech Support, but the only way to get in touch with them is over the phone. How I could call the Tech Support to fix the problem, for God sake, when I'm disabled and home-bound, and the...
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2.0
I liked
  • Arrogant
I didn't like
  • It stinks
#917537
I went to my doctor office in a emergace on 09/09/2016where I end up spending the night at the hospital.I try to call some people on my cell phone,i could not get through because my phone read no services.On Augest the 10 which was the next day .I was discharge from the hospital wich I try to use my phone again to use my phone, my phone read no services.Today just a few minutes I try to text a person on my cell phone. It read no services.This is...
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2.6
I liked
  • Free 250 minutes
I didn't like
  • Bad experience
#899099
I have tried calling safelink soooo many times only to beleft on hold for over 30 monutes until i bave to hang up to get on with my life .i dont get the free minutes, the call back, nohelp ,just frustration trying to reach the unreachable. The free phone igot is 956 321 5564 .the phone i borrow to make this long long calls to safelink is 9562501690. Is goverment program real or a rip off.
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