Product: Safelink Wireless Mobile Phone Service Clear all filters (41 of 41 reviews match)
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I lost ability to make a phone call which meant lost service (not making minimum amount required calls per month).No ability to make call + No physical office or store to take this problem to in Seattle= 4632.20 minutes still on phone that are useless. Cant transfer...
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MattSL
MattSL

Hi. I’m Matt from SafeLink Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent. Fo...

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Safelink Wireless Mobile Phone Service
#1022951
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SafeLink Wireless Verification Status Buy Minutes Refer a Friend Get Help Thank you for your recent Airtime Purchase. We're glad you like using your cell phone. MAKE ONE CALL PER MONTH: Love your SafeLink Service? Make sure you make at least one call per month to...
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Anonymous
CUSTOMER

Horrible customer service...it is impossible to check my remaining minutes...absolutely impossible. I will research what governmental agency to file a formal complaint and do ...

Anonymous
Kathy Rigney

I did nor receive my free minutes for march.,2017 they put my card my mom got me was350 minutes that guy I talked with said I had 755 minutes I looked it was 403 also I referr...

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Safelink Wireless Mobile Phone Service
#1015136
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I have received a phone from you guys that did not have service , it worked intermittently .After three different attempts, I got a new sim card sent to me. I also asked about switching a old number over to the safe link phone. I was told this was doable but need to...
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MattSL
MattSL

Hi. I’m Matt from SafeLink Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent. Fo...

1.0
Product
Safelink Wireless Mobile Phone Service
#1009049
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My phone was cut off for no reason without warning
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MattSL
MattSL

Hi. I’m Matt from SafeLink Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent. Fo...

Product
Safelink Wireless Mobile Phone Service
#1003462
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I recently started using safelink on the smartphone that I bought a few months ago.Everything worked great until a few days ago. For no reason whatsoever, my minutes, data, and texting disappeared! Customer service was able to get back my lost minutes and data, but the...
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MattSL
MattSL

Hi. I’m Matt from SafeLink Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to SL.CorpResolutionTeam@safeli...

Product
Safelink Wireless Mobile Phone Service
I didn't like
  • Customer service is a joke
#995578
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I spent 9 hours on the phone trying to get the messaging to work...It still isn't working and I'm waiting for a new phone for two weeks This is the third sim chip and phone. When a tech could not get it to work he would bring on another tech after waiting on hold for...
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MattSL
MattSL

Hi. I’m Matt from SafeLink Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to SL.CorpResolutionTeam@safeli...

Product
Safelink Wireless Mobile Phone Service
#993462
Reply to reviews
Safelink Wireless - Mobile Phone Service Review
I firt have Qlink, and had no reception.I chose Safelink prior to using the discount onmy lane line. I got into a contract with my sorry local telecommunications provider. I took the opportunity sense the "combo" didnt accept life line! So, i get the one that had no...
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MattSL
MattSL

Hi. I’m Matt from SafeLink Wireless. You can contact us via chat at http://bit.ly/2gQCmUz?caseId=41023 for us to assist you with your concern.

Product
Safelink Wireless Mobile Phone Service
#986394
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Phone worked yesterday now no network error rep incompetent calls back but still no positive result , no working phone
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MattSL
MattSL

Hi. I’m Matt from SafeLink Wireless. We're sorry for the trouble. You can contact us via chat at http://bit.ly/2gQCmUz?caseId=41023 for us to assist you with your concern.

MattSL
MattSL

Hi. I’m Matt from SafeLink Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to SL.CorpResolutionTeam@safeli...

Product
Safelink Wireless Mobile Phone Service
#983755
Reply to reviews
They put me on the phone with at least six representatives because I simply wanted my phone turned off; they kept telling me that in order to turn it off the best thing I could do is get recertified for another year, so I agreed when the process was complete I was...
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Miss Betsy
Anonymous

Assurance Wireless by Virgin Mobile is a decent company but if it's in your area, Access Wireless has Smartphones for low income subscribers with 350 talk minutes, unlimited t...

Product
Safelink Wireless Mobile Phone Service
#973749
Reply to reviews
And again safe link after promising good service, I didn't have service on 19/28/16.I think enough is enough. They have government agreement,people with SSI getting free service. For r second time they cancelled my service. When I called them they confirmed that...
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Anonymous
Anonymous

I already chat with tracphone service, and they told me that my service was canceled and I have to speak to someone else. I am tired to call all the time when you canceling th...

MattSL
MattSL

Hi. I’m Matt from SafeLink Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/GPJn5a to chat with live agent. For your conv...

1.0
Product
Safelink Wireless Mobile Phone Service
I didn't like
  • No constant service
  • Hours with customer service
  • Rude customer service
#949760
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