Manufacturer: Safelink Wireless Category: Phone Services Clear all filters (28 of 28 reviews match)
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i have an ATT SAMSUNG GALAXY EXPRESS 3.I CALLED SAFELINK TO INQUIRY ABOUT INTERNET FOR MY PHONE. HE GAVE ME AN APP TO DOWNLOAD. AS OF THIS DAY I STILL DO NOT HAVE INTERNET SERVICE. CAN I PLEASE GET SOME INTERNET SERVICE. IM AM A TRANSFER FROM BUDGET. FIVE YEARS WITH...
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AlexTrac
AlexTrac

Hi. I’m Matt from SafeLink Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/GPJn5a to chat with live agent. For your conv...

Product
Safelink Wireless Mobile Phone Service
I liked
  • Severly the worst government free service
I didn't like
  • Very poor customer service
Reply to reviews
I have free phone the phone was cut off.I have tried to get hold of someone to tell me why. All I get is I will get a letter so far none. I called their unlock phone told the man I need my phone turned on , he said your phone is already turned off none thing he could,...
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Anonymous
Anonymous

My Safe Link phone has met is's demise..It does nothing..I called the number and I was told to buy a new phone There was nothing they could do for me..I am 77 yrs old and dep...

MattSL
MattSL

Hi. I’m Matt from SafeLink Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/GPJn5a to chat with live agent. For your conv...

1.0
Product
Safelink Wireless Mobile Phone Service
I liked
  • Not a darn thing
#935684
Reply to reviews
Every month i have to call to get my minutes placed on my phone because the application Is not finnished and i had to do this every month for the past 4 or 5 months when will it be corrected i dont understand why this is happening to me every month. Then they connect...
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rastaclown420
rastaclown420

Same thing has been happening to me.Ever since they upgraded my phone last year I do not get my minutes automaticly and would have to go online and chat live with someone then...

MattSL
MattSL

Hi. I’m Matt from SafeLink Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/GPJn5a to chat with live agent. For your conv...

Product
Safelink Wireless Mobile Phone Service
#930167
Reply to reviews
Wonder why i have not recieved my 350 minutes? Idid not get them abd it us the 2nd of the month. Whats going on?
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Anonymous
Anonymous

My son would like to upgrade his phone, I called an asked about it and I was told he could not get one, I would like to know why ? His cell phone # is 662-497-4793

MattSL
MattSL

Hi. I’m Matt from SafeLink Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/GPJn5a to chat with live agent. For your conv...

Product
Safelink Wireless Mobile Phone Service
#929619
Reply to reviews
SafeLink never gives any of its customers their minutes as 12AM on the first of the month like the bastards should.I am a *** diabetic and many times I am out of town and I need my 250 at exactly 12AM on the first of every single month because I have low blood sugar...
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Anonymous
Anonymous

You can dial 911 without any phone minutes and your call will be answered by an operator for your emergency.

MattSL
MattSL

Hi. I’m Matt from SafeLink Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/GPJn5a to chat with live agent. For your conv...

1.0
Product
Safelink Wireless Mobile Phone Service
I liked
  • Not a darn thing
I didn't like
  • No continuous service
  • Customers can not say just what they feel
  • No constant service
#928861
Reply to reviews
I have SafeLink Wireless account and still have 328 unused minutes on my phone. However, about four days ago my phone stopped working. After sending the dialed number, I'm consistently receiving the message "Network Busy." I'm trying to contact the SafeLink Tech...
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MattSL
MattSL

Hi. I’m Matt from SafeLink Wireless. We're sorry for the trouble. If you need assistance, please send us an email with your account information to SL.CorpResolutionTeam@safeli...

2.0
Product
Safelink Wireless Mobile Phone Service
I liked
  • Arrogant
I didn't like
  • It stinks
#917537
Reply to reviews
I went to my doctor office in a emergace on 09/09/2016where I end up spending the night at the hospital.I try to call some people on my cell phone,i could not get through because my phone read no services.On Augest the 10 which was the next day .I was discharge from...
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MattSL
MattSL

Hi. I’m Matt from SafeLink Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to SL.CorpResolutionTeam@safeli...

2.6
Product
Safelink Wireless Mobile Phone Service
I liked
  • Free 250 minutes
I didn't like
  • Bad experience
#899099
Reply to reviews
I have tried calling safelink soooo many times only to beleft on hold for over 30 monutes until i bave to hang up to get on with my life .i dont get the free minutes, the call back, nohelp ,just frustration trying to reach the unreachable. The free phone igot is 956...
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MattSL
MattSL

Hi. I’m Matt from SafeLink Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to SL.CorpResolutionTeam@safeli...

1.0
Product
Safelink Wireless Mobile Phone Service
#895259
Reply to reviews
My minutes are not on my phone for this month....what is the problem? My number is 5043259769 and I can be reached at 5048260227
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MattSL
MattSL

Hi. I’m Matt from SafeLink Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to SL.CorpResolutionTeam@safeli...

1.9
Product
Safelink Wireless Mobile Phone Service
#894412
Reply to reviews
I'm trying to find out if all of my minutes are free, or if the free minutes start at a certain time (7/9 0'clock p.m.) and are free all weekend.I go to the Safelink website, and the website shows "Enrollment I.D.", and last four digits of my soc.etc. no., it also...
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MattSL
MattSL

Hi. I’m Matt from SafeLink Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to SL.CorpResolutionTeam@safeli...

Product
Safelink Wireless Mobile Phone Service
I liked
  • Having the phone and
  • Free 250 minutes
I didn't like
  • Not retrieving getting my enrollment id
  • Not able to find out info about my account
#894236
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