Scottsville, Kentucky
Not resolved
3.5
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Billing Practices
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Reliability
Website
1 comment

Im trying to recertify. The websitre is not working properly.

It tells me to contact by phone. I called safelink and got a foreiner that i could not understand.

I neef help. Hire americans!!!!!

This person wrote the review because of poor customer service at Safelink Wireless. Reviewer claimed that he or she wants Safelink Wireless to read this review and look into the issue (if any).

The most disappointing in user's experience was poor english. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

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MattSL
#1144465

Hi. I’m Matt from SafeLink Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to SL.CorpResolutionTeam@safelink.com.

For your convenience, you may contact one of our customer care representatives at 1-800-378-1684. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

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