Scottsville, Kentucky
Not resolved
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
1 comment

Im trying to recertify. The websitre is not working properly.

It tells me to contact by phone. I called safelink and got a foreiner that i could not understand.

I neef help. Hire americans!!!!!

Reason of review: Poor customer service.

I didn't like: Poor english.

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Hi. I’m Matt from SafeLink Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to

For your convenience, you may contact one of our customer care representatives at 1-800-378-1684. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

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