Product: Safelink Wireless Phone Plan Clear all filters (0 of 31 reviews match)
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Safelink Wireless - Minutes

I didnt get my minutes november 1-10 days i dont know whats wrong
Product
Safelink Wireless Phone Plan
#1400800
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Every single month since activating my Safelink service, either my calling ability or data service quits working in less than a week. When I call in, the rep insists that I have reached my limit, even though I only use a couple calls. I have asked for printouts of my...
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MattSL
MattSL

Hi DiscreteBoa. I’m Matt from SafeLink Wireless. We’re sorry for the trouble this issue has caused you. We understand the importance of correcting the issue that you are havin...

Anonymous
Paul

My last phone from budget with 500 megabytes and I can take that all month long now with this Safe Link 2 gigabytes or 5 GB they say it's gone in 2 days

1.0
Product
Safelink Wireless Phone Plan
I liked
  • Phone and free service
I didn't like
  • Total run around everytime have never had a good experience
#1326816
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I did go in and file a dispute through my bank. I can't believe a company supposed to help people at their lowest would turn around and cheat an actual PAYING customer. I have read other reviews now and have seen 1 or 2 from others who have paid out of their pockets...
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1.0
Product
Safelink Wireless Phone Plan
#1294270
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I purchased the $40 true unlimited plan on the morning of June 29th. Around 5pm on the 30th my internet was completely off out of nowhere. I called and spoke to at least 7 different reps about this issue, each giving me a different explanation and 2 reps even claimed 2...
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1.0
Product
Safelink Wireless Phone Plan
#1292830
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dumb customer service agents told me i lost it soon after i paid for it because i used my home wifi at same time and didn't turn my data usage off.Well, phone is set to use Wifi at home first....crooks. I'm going to forget the smartphone and just use a cheap flip for...
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AlexTrac
AlexTrac

This is Eddie from SafeLink Wireless. I see you need help with your phone. Please chat with us using this link http://bit.ly/2qdrKHH. For your convenience, our representative...

1.0
Product
Safelink Wireless Phone Plan
#1192749
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Recently Safelink Wireless allowed us to purchase a smart phone. I bought a used phone from their website. My account was transferred to the new phone. The next day I discovered that it wasn't charging so had to send it back. Safelink transferred my number back to my...
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2.4
Product
Safelink Wireless Phone Plan
I liked
  • Old lg phone
I didn't like
  • Customer service leaves a lot to be desired
#1178544
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SAFELINK CONTINUES TO TAKE OUR LFELINE MONEY,WE HAVE BEEN CUSTOMERS 5 years,recertified 3 x this year.They say I need to sign an application, waiting 3 months for it! WE ARE POOR AND DISABLED,IF YOU ARE NOT GOING TO SEND OUR MONEY FOR A CELLPHONE GIVE IT TO ATAND T FOR...
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Product
Safelink Wireless Phone Plan
#1146622
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Safelink Wireless - No way to check my Safeink minutes
Safelink Wireless - No way to check my Safeink minutes
Safelink Wireless - No way to check my Safeink minutes
Safelink Wireless - No way to check my Safeink minutes
Safelink Wireless - No way to check my Safeink minutes
I received my new smart phone from Safelink, a black ZTE android model.I have opened every app this phone has and yet there is nothing about minutes left/remaining.Even the download account is a joke and never works.It just says no connection please try later.There is...
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Anonymous
T Peckman

Thank god someone else is having similar problems and is willing to comment and explain. I have the SAME question, which NOBODY has tried to answer. I just got the ZTE ZFIVE G...

Anonymous
John

Text balance to 611611 and they send text minutes,and data balance back

3.6
Product
Safelink Wireless Phone Plan
I didn't like
  • Account options
#1137305
Reply to reviews
I started service with Safelink 09/23/2017 I have been qualified but have never received my minutes I have even been given a new enrollment ID# when I call they say my minutes will be there the following day.It's all lies. This has prevented me from promotions at...
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MattSL
MattSL

Hi. I’m Matt from SafeLink Wireless. I'm sorry for the inconvenience that you've experienced. Let me help you in resolving that issue. To resolve the problem, please send us a...

1.0
Product
Safelink Wireless Phone Plan
#1135794
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Safelink Wireless - Misrepresented data amounts

When i enrolled, I was told I would get 1 gig of data for 1st 3 months. But, they will give me 500 min I have called 3 times with no resolution
1.6
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Advertised vs Delivered
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Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Product
Safelink Wireless Phone Plan
#1133731
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