Product: Safelink Wireless Phone Service Clear all filters (0 of 188 reviews match)
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I speak for my 87 yr old sister who is on dialysis. She needs a phone as she lives out in the country. She is on a wheelchair, ad goes to dialysis 3 times week. Her Safelink phone just quit. Trying to get help is non existent. Only recordings. I am also very pissed....
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MattSL
MattSL

Hi CostlyBrazilianTerrier. I'm Matt from SafeLink Wireless. We regret to hear that you are displeased with the product and service. We understand that your previous experience...

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Safelink Wireless Phone Service
#1440783
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Went to visit a friend out of state and now phone is locked. Kind of hard to call customer service when you have NO PHONE, it was great to be sitting in the airport in a wheelchair w no way to contact anyone. I'm clearly a terrorist as I was trying to text the only 3...
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MattSL
MattSL

Hi MajorAlbatross. I'm Matt from SafeLink Wireless. We are sorry for the trouble this has caused you. We understand that your previous experience was unpleasant, and we wish t...

2.4
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Safelink Wireless Phone Service
I didn't like
  • Having no phone in strange location
#1437358
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No cellular network and has been this way all day. Now here is 11:00pm and still no service. Have contacted safelink and didn't get no answers to the problem, and was cut off. Bullshit
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MattSL
MattSL

Hi FaithfulHuman273. I'm Matt from SafeLink Wireless. We apologize for the trouble this has caused you. For further assistance, please click on this link http://bit.ly/2qdrKHH...

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Safelink Wireless Phone Service
#1434820
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Can't use this darn phone and I get the privilege to talk to a computer on the phone with safelink and still can't get no help with the damn phone
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MattSL
MattSL

Hi FaithfulHuman273. I'm Matt from SafeLink Wireless. I noticed your post on this blog and I'm sorry your having some problems. Please click on this link http://bit.ly/2qdrKHH...

2.1
Product
Safelink Wireless Phone Service
#1434816
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Safelink Wireless - Need to talk to customer service.

No connection !! NO SERVICE 99 % of the time !! How " SAFELINK" if no access ??
1.0
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Safelink Wireless Phone Service
#1417167
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Spent 6 months trying to activate a free phone with SafeLink. Applied, and they couldn't get that right, I was on food stamps and they put me down as ineligible. I waited 3 months, receive no paperwork. Called and straighten that out. Another 2 months goes by and after...
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Safelink Wireless Phone Service
#1413329
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Took forever to process and finally get my service up and running through the 'bring your own phone' program. Everything seemed fine untill 2 mos. later when my service was shut off -- said ca lifeline reported noneligible-- BUT they couldnt do anything about it...
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Anonymous
Anne for Luis Reis

I am in Mass. service was deenrolled..applied for new enrollment..have emailed numerous documents..still asking for more info..safelink agent finally gave the 500 minutes a wk...

MattSL
MattSL

Hi AllFerret. I’m Matt from SafeLink Wireless. We’re sorry for the trouble. We understand the importance of correcting the issue that you are having. This is definitely not th...

1.5
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Safelink Wireless Phone Service
#1345675
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Lost service. Need phone for calls.
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MattSL
MattSL

Hi anonymous. I’m Matt from SafeLink Wireless. We’re sorry for the trouble. We understand the importance of correcting the issue that you are having. This is definitely not th...

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Safelink Wireless Phone Service
#1339090
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Safelink Wireless - Angry

My safelink worked fine for a time then signal would go from full to nill every min. or two. Callef saflink the said looks like its working on there end that was it so im stuck with drop calls and tx messages.
1.1
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Safelink Wireless Phone Service
#1303445
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Safelink Wireless - SafeLink

I've been trying to get service since April 4 I'm approved and qualified however I still have no service. They keep telling me to wait 7-10 business days. They suck so bad
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Safelink Wireless Phone Service
#1282772
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