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My telephone Does Not have a add airtime, or any way to add minutes, on the prepaid menu. The safelink phone number does not let me speak to a live person.

Product or Service Mentioned: Safelink Wireless Phone Service.

Reason of review: Poor customer service.

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MattSL
#1109022

Hi. I’m Matt from SafeLink Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to SL.CorpResolutionTeam@safelink.com.

For your convenience, you may contact one of our customer care representatives at 1-800-378-1684. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

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