Shady Hills, Florida
Not resolved
Customer service
Exchange, Refund and Cancellation Policy
1 comment

I contact safe link asked about getting a new phone. I was told as long as it was a tracphone it was ok.tonight 1/24/16 i was told1i could not use the phone i purchaced.

But when i asked for the touched screen.

I was told no. Latoya sr manger was rude and hung up on me.i hope hear a responce by phone 3524423488 or email

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Hi. I’m Matt from SafeLink Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to

For your convenience, you may contact one of our customer care representatives at 1-800-378-1684. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

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