Product: Safelink Wireless Replacement Clear all filters (14 of 14 reviews match)
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I have not received my replacement phone since December that I called it in
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MattSL
MattSL

Hi. I’m Matt from SafeLink Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to SL.CorpResolutionTeam@safeli...

Product
Safelink Wireless Replacement
#800437
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I did not receive my phone replacement you can contact me at 3473939612
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MattSL
MattSL

Hi. I’m Matt from SafeLink Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to SL.CorpResolutionTeam@safeli...

1.0
Product
Safelink Wireless Replacement
#742754
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I just got this replacement phone from safe link, it came with thirty minutes ! Well now it's November 2nd and I can't get my monthly minutes! I do the whole promo code no 555 okay ect!! It takes back saying call customer care to complete prossess! I don't have no...
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MattSL
MattSL

Hi. I’m Matt from SafeLink Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to SL.CorpResolutionTeam@safeli...

2.4
Product
Safelink Wireless Replacement
#727501
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The 1st phone from safelink broke. I bought a replacement from tracphone and it was defective, after several months of calling and entering codes, each time they told me it was fixed, they agreed to replace. They have sent the wrong four times and during the 7-10...
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MattSL
MattSL

Hi. I am Matt and I work with SafeLink. Let me help you get this resolved. Send me an email at SL.CorpResolutionTeam@safelink.com and we will resolve your problem right away. ...

1.0
Product
Safelink Wireless Replacement
I didn't like
  • Custoner service
  • Customer services
#696945
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Called safelink over 6 times sinced March 13 2015 just to try to get a larger cell do to my disability;Can't use replacement phone buttons too small and can't see screen.Called spoke to supervisor on mon.04/06/15 was told if I didn't like it to buy my own cell phone,...
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MattSL
MattSL

Hi. I am Matt and I work with SafeLink. Let me help you get this resolved. Send me an email at SL.CorpResolutionTeam@safelink.com and we will resolve your problem right away. ...

Anonymous
Da-G-fUnK

They are just doing their job, in which they sent you another phone. What phones are sent is completely random. But, yes if you want something different you would have to buy ...

1.5
Product
Safelink Wireless Replacement
#618794
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Having to get runaround then was told my phone would be here friday then told it would be here on Saturday then called today now im told it will be here on tuesday this is crazy donot get a replacement phone its eaiser to buy one from walmart
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MattSL
MattSL

Hi. I am Matt and I work with SafeLink. Let me help you get this resolved. Send me an email at SL.CorpResolutionTeam@safelink.com and we will resolve your problem right away. ...

MattSL
MattSL

Hi. I am Matt and I work with SafeLink. Let me help you get this resolved. Send me an email at SL.CorpResolutionTeam@safelink.com and we will resolve your problem right away. ...

Product
Safelink Wireless Replacement
#605430
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The 1st phone I got worked for 3 months and then died. But I did get my minutes regularly and could text and read texts with no addition charge. Then They sent me a replacement phone. OH MY GOD, I can not text, hit any button and a 3rd of the time it starts screaming...
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Anonymous
Anonymous

lOST STOLEN PROPERTIES OF SAFELINK MINUTES BY'S REQUEST . tHE USER WOULD LIKE TO REQUEST THE PROPER PHONE MINUTES TO THE CHARGE OF THE MONTH wee bee keds the central acts towa...

Anonymous
Anonymous

The phone is FREE and you are given a certain amount of minutes FREE monthly. Anything beyond what they give you FREE, you are asked to pay if you feel you require more. My ad...

2.0
Product
Safelink Wireless Replacement
#529919
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I called SafeLink to inform them that I had misplaced my telephone. The agent I spoke with said a replacement telephone would be sent to me within 7-10 days, then the agent checked to see if my minutes had been used and since the minutes were there the agent said that...
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MattSL
MattSL

Hi, this is Matt and I work for SafeLink. I can help you get this resolved right away. Please email us your contact information to SL.CorpResolutionTeam@safelink.com. Please i...

Product
Safelink Wireless Replacement
#495349
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I lost my safelink phone with abot 230 minutes left on it. Called safelink and reported next day. Told me it would be 4-7 days to get. replacement phone. Took 11 days. When I activaated it, they only gave me 10 minutes. Said they couldn't give me more minutes. ...
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MattSL
MattSL

I too have had many issues with my phone, but I found this email address to the company and they fixed my problem right away. Some problems may require a little more time to f...

Product
Safelink Wireless Replacement
#475682
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Ever since a couple of months ago when I was trying to upgrade to a smart phone,the serv. tech. began deactivating old phone & upon giving serial# of new phone was told I was unable to use the replacement phone I had & that my other phone would still operate...
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Product
Safelink Wireless Replacement
#434672
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