Pantego, Texas
Not resolved
1.0
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Customer service
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Horrible customer service. Take an act of congress to get help and phone. It is ridiculous.

This person wrote the review because of poor customer service of a product or service from Safelink Wireless. Reviewer claimed that he or she wants Safelink Wireless to read this review and look into the issue (if any).

The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

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MattSL
#1207077

Hi. I’m Matt from SafeLink Wireless.

We're sorry for the trouble. If you need assistance, please send us an email with your account information to SL.CorpResolutionTeam@safelink.com.

For your convenience, you may contact one of our customer care representatives at 1-800-378-1684. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

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