Product: Safelink Wireless Website Clear all filters (0 of 8 reviews match)
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I'd think there should be more options on the website.Having the ability to check on certain things is a must. Online shat can use a upgrade. Limited options on there web site is not what bring in the bacon & neither do the chat techs. 24 hour service would be a good...
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MattSL
MattSL

Hi. I’m Matt from SafeLink Wireless. I'm sorry for the inconvenience that you've experienced. If you have any issues with your phone or service, we can surely help you. Just s...

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Safelink Wireless Website
#1133852
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Tried to recertify on line ad popped up in middle could not get ad off ! Went to differnt cite would not let me type in numbers.
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MattSL
MattSL

Hi. I’m Matt from SafeLink Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to SL.CorpResolutionTeam@safeli...

Upper Sandusky,Ohio
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Safelink Wireless Website
#835192
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MattSL, your a fricken joke!!! Why would I want to email you when your so call SafeLink Wireless Resolution team does nothing but send me the same email response to call in with some ticket or resolution pin number?? I called in once and never again with my issue which...
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Anonymous
JMOpinion

I agree. The Safelink program is a joke. Not one of the customer service reps are even in the U.S. They are all in India. I have nothing against people in India. But, how...

MattSL
MattSL

Hi. I’m Matt from SafeLink Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to SL.CorpResolutionTeam@safeli...

Fall Creek,Wisconsin
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Safelink Wireless Website
#784948
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I have lost my safelink phone and I was trying to get another and I really need another phone I don'y have another phone and I was wondering how to get a replacement phone I went online to try and find a website that I can chat with someone so I can get a phone and I...
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MattSL
MattSL

Hi. I am Matt and I work with SafeLink. Let me help you get this resolved. Send me an email at SL.CorpResolutionTeam@safelink.com and we will resolve your problem right away. ...

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Safelink Wireless Website
#700701
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I submitted my online application for a Safelink phone on August 2, 2015. The application itself was approved but Safelink required income documentation, which I already knew. I emailed scanned copies of my 2015 Social Security Statement of Benefits (leaving out my...
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MattSL
MattSL

Hi. I am Matt and I work with SafeLink. Let me help you get this resolved. Send me an email at SL.CorpResolutionTeam@safelink.com and we will resolve your problem right away. ...

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Safelink Wireless Website
#683511
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Safelink wireless is supported by the Federal Lifeline Program. They get the names & addresses of potential Lifeline eligible applicants from the government. Their letter states, "Once your application is approved, you will receive a brand-name cell phone such as...
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Safelink Wireless Website
#380359
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Ripping people off $ every month! I have only had this phone for 3 months, only the first month did my minutes come on. Now every month I have to spend at least half hour with tech support to get my minutes & waste minutes to correct their incompetency. This month my...
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Anonymous
Mike

yep they never sent my mins this month i called them, they sent 1 min to my phone then said i recieved them for the month. there scams the fcc needs to know about this

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Safelink Wireless Website
#361206
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I am homeless in Olympia, WA awaiting judgement for an SSI Federal Disability claim, but currently on a program called G.A.X. (the state disability aid program). When I first called in it was because the website enrollment process wouldn't accept my address. It is...
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Anonymous
mindy

if you work for safelink buddy u should find another job cuz they didnt give it to u to judge an hide behind comments cuz u know ur pathetic or otherwise u would show ur name....

Anonymous
Shandi-c***els

How dare any one of you judge someone else! We can't all be born with a silver spoon in our mouths and be raised in rich man land! For those of us who are not so fortunate to ...

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Safelink Wireless Website
#237940
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