It's been 4 months of faxing, email & downloading application & proofs. Still no phone.
After 5 phone calls (3 of which were answered by people who barely speak english), I still don't have a phone. The last rep told me that their email is not working & that I didn't have the correct fax number -- although the other 4 reps verified the email & fax numbers are being correct. I was instructed to re-sent the proofs for the 6th time !!!
These people have no clue what they are doing. It's the worse customer service I've ever experienced.
Product or Service Mentioned: Safelink Wireless Phone Service.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
I didn't like: Inept customer service.