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Their phone quit working. Called service and they said they would send me a phone with 10 working days.

Never got phone. Called back and phone wasn't shipped because some *** forgot to check a box. Also, you can keep your same number when they send you a phone. My understanding they don't even replace their *** phones anymore and now I have to go buy one because this new phone is a piece of ***, too !!!!

Go figure , huh? Great service they are doing for the US government.

NOT !!! Rip offs Easier to just deal with a carrier than these people anymore

Product or Service Mentioned: Safelink Wireless Cell Phone Replacement.

Reason of review: Damaged or defective.

Preferred solution: Let the company propose a solution.

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MattSL
#1236868

Hi. I’m Matt from SafeLink Wireless.

We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/GPJn5a to chat with live agent.

For your convenience, you may contact one of our customer care representatives at 1-800-378-1684. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

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