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2 comments

The customers service to terrible. Don't understand I word the say I am sick and tired of talking to *** foreigners I keep asking for a US rep and I am told they cant transfer me.

Free phone not worth the this trouble. Ask me of more information so they can send my phone out I kept telling them I have a phone no record of the phone??? I supplied them with a serial and phone# no record. I would not recommend this phone to anyone.

Seriously 86 words is not enough. You customer service sucks terrible ok enough words

Reason of review: Poor customer service.

I didn't like: Cant understand a word customer service saids.

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Anonymous
#1000903

Oh, the sweet irony of this person wanting to speak "to an American" when you can't even understand his/her complaint!

MattSL
#1000642

Hi. I am Matt and I work with SafeLink.

Let me help you get this resolved. Send me an email at SL.CorpResolutionTeam@safelink.com and we will resolve your problem right away. You can also call our Customer Care Center at 611 from your SafeLink Phone (it’s a FREE call) or 1-800-378-1684 (from a landline phone) for assistance. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

Thanks.

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