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Tried to transfer number and activate new replacement phone. Cannot speak to a real person, just computer transfers all over the place.

Never get someone to talk to. No customer service at all. Doing this for my 87 year old mother-in-law because she was so mad at the old phone because it did not work she threw it away. Now they have no record of that phone according to the computer, mainly because it did not work for the last 2 months.

They do not list a phone number that you can use to contact them, probable the two people working there cannot answer 100 calls per hour. Good luck if you get one of these phones and hope you never have any problems with it or you will be out of luck.

Review about: Safelink Wireless Technical Support.

Reason of review: Poor customer service.

I liked: Free 250 minutes.

I didn't like: Lack of customer service, Not able to talk to a real person about phone problems.

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MattSL
#1179554

Hi. I’m Matt from SafeLink Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to SL.CorpResolutionTeam@safelink.com.

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