I have called all the various safelink phone numbers a total of atleast 30 times, and in the rare instance I actually got a live person to talk to, I was told to call the 800-378-1684 number. After going through all the prompts the recording said "connecting you to a representative" and then the line goes blank and after 13 minutes the beeping sound comes on that is an indication of the phone being off the hook.
I pitty the people who depend on safelink in case of an emergency. I fear that if they have any problems with the service they will be found dead on the floor just trying to get through to safelink trying to resolve any problems!
Product or Service Mentioned: Safelink Wireless Phone Service.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.