Safelink Wireless - Unable to get a trac phone that is workable and or satisfactory! Sent emails, sent voicemail mssgs several times to no avail!
Contacted Safelink Wireless when rec phone in mail. Tried several times to explain my problem working this inky-dinky little play-phone.
Inquired about some options for different phone. Something easier/workable w/my sixe 2to3 EXTRA LARGE sized fingers/gloves, sized hands and hearing aid enabled. This was a couple of months or better ago. Today is January 02, 2017.
I was originally told by Amerigroup ins person (she called YOU) about another phone & was told if I was to buy a TRACPHONE then it would be ok! Bought tracphone/... still did NOT work!
Am tired of speaking to FOREIGNORS/help lines, that cannot speak Engleeeeeeeeeeeeeersh! That is NOT understandable!!!
Product or Service Mentioned: Safelink Wireless Free Wireless Phone Plan.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.