pissed consumer did a great job getting safelink to respond to my problem. However safelink sent me a email to call them.
In my complaint i wrote i have 4 hours invested with customer service.I contacted a agency with the us goverment. They responded promptly and suggested that more people complain about safelink. I am going with another company for free service. I feel bad for disabled seniors who can not resolve issues with safelink.
They left me with a phone i could only use outside. Customer service are only there to collect a paycheck., what is happening to minutes and new equipment?
Reason of review: Damaged or defective.
Preferred solution: safelink to help disabled seniors with faulty equipment,and do their job.
I didn't like: Customer service is a joke.