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I had a zte 4g lte I get a alcatel one touch pixi bond so they replaced a zte 4g lte with a 3g smart phone that does not even have sim card and they said its because they didnt have any availible in warehouse. How convienent that is i will devote my life from this minute forward to get my phone back like i had i have nothing but time the bbb the fcc what ever it takes i have dates and times abd they have the call recorded i have the man telling me i will get a zte not this p.o.s. this is where our government money goes every time they cheat us tax money is paying them to do it i think fcc needs to investigate there practices

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MattSL
#1410363

Hi. I’m Matt from SafeLink Wireless.

I'm sorry for the inconvenience that you've experienced.

Let me help you in resolving that issue. To resolve the problem, please send us an email with your account information to tracfone@fb-tracfone.com.

Anonymous
#1410184

" i will devote my life from this minute forward to get my phone back like i had"

What life ?

You seriously need to get a real one if you consider your phone your life.

Or some counseling.

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