Safelink Wireless - What do they pay the safelink people to do? can i find a job like that with no obligation to the customer?
My disabled mom is almost 80. she recently lost her daughter to diabetes and is know living alone.
She does not use the computer becasue she partially blind and she went through a lot just to get an application. when she finally did, they denied her not once but twice because they said she has a post office box. She does not have a post office box nor has she ever. each denial letter was sent to her street address!!!
they will not let me her daughter represent her so thats it?? theirs no more they can do to help her? walk down the street and see how many able bodied people with home phones and money to buy fancy cases for their government phones and ask where the justice is that someone who desperately needs one goes without.
Great, many people are entitled and great for them, im not saying they shouldn't have one, im saying that the company could take two dam seconds to just listen or read what the customer has to say then she wouldnt be going without one. wtf.
Reason of review: Poor customer service.
Preferred solution: Deliver product or service ordered.
I liked: Program.
I didn't like: Customer services, Unclear where to go for help.