I did not receive my minutes so I called them, they canceled my phone because of this. I was given a
physical address but resided in the same house. They said they canceled me because of this. Excuse me
but one cannot move a house. It is the same house, just a physical address we had to have because of
911. They wanted to start me over. Both my husband and I are extremely ill. I would be without a cell
phone for a month if they did this. When I tried to explain they hung up on me and refused to take my
calls. All I wanted was to find out why I wasn't getting my minutes. I am very upset with this company
and do not know where to find another one at this time. Someone really needs to look into this company
as they are doing fraudent things here. Is it not true that they would get more money if they started
a person off as a new phone customer???? And the fact that they put one on hold for hours then hang
up on them and this person is sick is ***.
Product or Service Mentioned: Safelink Wireless Phone Service.