I feel like they did something to your service every month like wont able to send text message so you call everymonth & then they transfer you to Philipines which they are they *** there put you on hole & pretend like they are checking or working on your problem but they actually just hold you so they get pay by minutes, you have to call back everyday (24 hours) & the problem still not fix, never use them it is the worst service ever
They try to resolve didn't work then transfer to higher supervisor still in Philipines & still doesn't know any *** that they are talking about ...
Product or Service Mentioned: Safelink Wireless Customer Care.
Reason of review: Poor customer service.
I liked: Frustrating, Service coverage and free texting.
I didn't like: Bad experience, Lack of understanding the problems, No constant service.