Not resolved
Advertised vs Delivered
Customer service

I feel like they did something to your service every month like wont able to send text message so you call everymonth & then they transfer you to Philipines which they are they *** there put you on hole & pretend like they are checking or working on your problem but they actually just hold you so they get pay by minutes, you have to call back everyday (24 hours) & the problem still not fix, never use them it is the worst service ever

They try to resolve didn't work then transfer to higher supervisor still in Philipines & still doesn't know any *** that they are talking about ...

This reviewer shared experience about poor customer service and wants this business to read this review and look into the issue (if any). This person is overall dissatisfied with Safelink Wireless. The most disappointing about safelink wireless customer care at Safelink Wireless was bad experience, lack of understanding the problems and no constant service , but reviewer liked frustrating. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

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